Alaric Design Privacy Policy

1. General

1.1. Alaric Design Private Limited, having its registered address A 201, S. No. 5/1/1 2/5/2/1, 6/2/1, Opp Krishna Sunder Garden Galaxy, Mhatre Bri Pune Pune-411004, India hereinafter referred to as “Alaric Design Pvt. Ltd.”, “we”, “us” is managing and operating the mobile application, web application and website https://www.alaricdesign.com/ hereinafter collectively referred to as “Alaric Platform” through which it inter alia facilitates the sale, purchase and operations of “Collapsible One Wire Workstation” including Vertix, Prymus, 1 Wire X, & Alaric Series hereinafter referred to as “ Alaric Design Products” to the Users of the Alaric Design Products hereinafter referred to as “User” or “Users” or “You” or “Your”.

1.2. The Alaric Design Privacy Policy (“Privacy Policy”), together with the terms governs Your use of the Alaric Design Products (“Products”) and describes our policies and procedures for the collection, use, disclosure, processing, transfer, and storage of the information provided to us by You. By using, browsing, accessing, or purchasing from the Alaric Platform, You agree to be bound by the terms of this Privacy Policy and consent to the collection, storage, possession, dealing, handling, sharing, disclosure or transfer of Your information for legitimate uses in accordance with the terms of the Privacy Policy. We shall not use the User’s information in any manner except as provided under this Privacy Policy. Capitalised terms used herein if not defined shall have the same meaning as ascribed to them under the Alaric Software End User License Agreement.

1.3. This document is an electronic record and is governed by the Information and Technology Act, 2000 read with the Digital Personal Data Protection Act, 2023 and the respective rules made thereunder as may be applicable including the amended provisions pertaining to electronic records in various Indian statutes.The Alaric Design Privacy Policy is generated by a computer system and does not require any physical or digital signatures.

1.4. The Alaric Design Privacy Policy sets out the type of information collected from the Users, including the nature of the Sensitive Personal Data or Information (defined hereinafter), the purpose, means and modes of usage of such information and how and to whom we shall disclose or transfer such information. You may at any time withdraw Your consent for collection and use of Your information including Personal Information (defined hereinafter) or Sensitive Personal Data or Information. However, please note that if You withdraw Your consent, we may no longer be able to provide You with the corresponding service for which You have withdrawn Your consent. It is hereby clarified that Your decision to withdraw Your consent will not affect the processing of Personal Information based on Your previous consent prior to the withdrawal.

1.5. You are requested to familiarize Yourself with our Privacy Policy. If You do not agree with any provisions of the Terms or this Privacy Policy, we advise You to not use or access the website or applications.

2. TYPE OF INFORMATION COLLECTED

2.1. You may be asked to provide Your information anytime You visit, access, use, register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or browse, the Alaric Platform. We may share information and use it consistent with the provisions of this Privacy Policy. We may also combine it with other information to provide and improve our Products, services, content, and advertising.

2.2. You agree to provide information, which shall be true, correct, up to date and accurate. You may access, amend, alter, or require deletion of Your information partially or fully by logging into Your account on the mobile and/or web applications, after successful One Time Password (OTP) validation.

2.3. Alaric Platform is not directed towards minors. We do not knowingly collect Personal Information from any User who is under 18 (Eighteen) years. If we are made aware that we have collected the Personal Information of a person below the age of 18 (Eighteen) years, we will take steps to delete the information immediately. If a parent or guardian becomes aware that his or her child has provided his/ her information on the Alaric Platform without their consent, he or she shall contact us for the deletion of such information. In the event, where in contravention to the Privacy Policy and Terms & Conditions, a person below the age of 18 (Eighteen) uses the services, we shall not be held liable or responsible for any damage or injury suffered by such person.

2.4. We may collect a variety of information from You, including Your name, password, mailing address, phone number, email address and contact preferences, including any other usage and interaction details with us or our affiliates. We may collect such information which when combined with other pieces of information available with us could reasonably allow You to be identified (“Personal Information”). Personal Information shall include but is not limited to Your full name, personal contact numbers, residential address, email address, gender, or date of birth.

2.5. When ordering or registering on our mobile and/or web application, as appropriate, You may be asked to enter Your name, email address, gender, mailing address, phone number, Company name, credit card information, tax details or other details to help You with Your experience.

2.6. We may also collect, receive, process, or store certain sensitive personal data or information consisting of, but not limited to:

• Password
• Financial information such as bank account or credit card or debit card or other payment instrument details.
• Physical, physiological, and mental health condition.
• Any detail relating to the above Personal Information categories as provided to us for providing service.
• Any of the information received under above Personal Information categories by us for processing, stored or processed under lawful contract or otherwise.
  (Collectively, referred to as “Sensitive Personal Data or Information”).

3. USE OF INFORMATION COLLECTED

We may collect, use, or process Your information including Personal Information and Sensitive Personal Data or Information for the following purposes:

• For creating and giving You access to Your registered account on the Alaric Platform;
• To develop, deliver, process, and improve our Products, services, content in order to personalize and improve Your experience;
• To inform You about our Products, services, offers, updates, upcoming events, including providing You information in relation to order confirmations, invoices, technical notices, security alerts;
• For internal analytical and research purposes such as auditing, data analysis and research to improve our Products, services, and customer communications;
• To meet any legal or regulatory requirement or comply with a request from any governmental or judicial authority;
• To allow us to better service You in responding to Your customer service requests;
• To resolve any request, dispute, grievance, or complaint raised by You in relation to Your use of the Alaric Platform;
• To detect or monitor any fraudulent or illegal activity on the Alaric Platform;
• To quickly process Your transactions;
• To ask for ratings and reviews of services or products;
• To ensure that the digital channel functions properly;
• To analyse digital channel usage so we can measure and improve performance of our digital channels;
• To connect to Your social media networks and read reviews;
• To help better tailor advertising to Your interests, both within and beyond Alaric Platform;
• For the purposes of employment or those related to safeguarding the employer from loss or liability.

4. DISCLOSURE OF INFORMATION COLLECTED

4.1. We may from time to time be required to disclose the information collected from You to our trusted third- party service providers who assist us in order to facilitate the provision of services and purchase of Products on the Alaric Platform. For instance, we may share Your information with third party payment gateway provider to process transactions on the Alaric Platform. By using the Alaric Platform, You consent to any such disclosure of Your information with third party service providers. We ensure that such third- party service providers are bound by reasonable confidentiality obligations and/ or use, maintain and follow generally accepted industry and security standards with respect to such information.

4.2. We may also disclose Your information when such disclosure is requisitioned under any law or judicial decree or when we, in our sole discretion, deem it necessary in order to protect our rights or the rights of other Users, to prevent harm to persons or property, to fight fraud and credit risk.

4.3. We may also disclose or transfer Your information to any third party as a part of reorganization, merger, joint venture, sale of the assets, division, assignment, or transfer or other disposition of all or any portion of our business, assets or stock.

4.4. A third-party payment gateway provider may be required to collect certain financial information from You including, but not restricted to, Your credit/debit card number or Your bank account details (collectively referred to as “Financial Information”). All Financial Information collected from the You by such third- party payment gateway providers will be used only for billing and payment processes. The Financial Information collected from You is transacted through secure digital platforms of approved payment gateways which are under encryption, thereby complying with reasonably expected technology standards. The verification of the Financial Information shall be accomplished only by You through a process of authentication in which we shall have no role to play and hence, we shall bear no liability in relation to the same. We shall neither be liable nor responsible for any actions or inactions of third-party payment gateway providers or any breach of conditions, representations and warranties given by them. We shall also not be obligated to mediate or resolve any dispute or disagreement between You and such third- party payment service providers.

4.5. While we take best efforts to ensure that Your information including Personal Information, Financial Information and Sensitive Personal Information or Data is duly protected by undertaking security measures prescribed under applicable laws, You are strongly advised to exercise reasonable discretion while providing Personal Information or Financial Information while using the services given that the Internet is susceptible to security breaches.

4.6. Your information may also be transferred, stored or processed in any country other than the one where You access the Alaric Platform. For purposes of sharing or disclosing data in accordance with the Privacy Policy, we reserve the right to transfer Your information outside of Your country. By using the Alaric Platform, You consent to such transfer of Your information outside of Your country and also within our affiliates, subsidiaries and partners whose personnel and subcontractors, provided they have agreed to ensure the same level of data protection as prescribed under this Privacy Policy and the data protection laws of India. The information may be transferred in the event it is necessary for the performance of the services, operation of the Alaric Platform and provision of Products as agreed upon between us and the third party.

4.7. The User shall be able to login to the Alaric Platform via mobile based OTP validation as well as email- based login.

5. SECURITY

5.1. The security of Your Personal Information is important to us. We have implemented security policies, rules, and technical measures, as required under applicable law including firewalls, transport layer security and other physical and electronic security measures to protect the Personal Information that it has under its control from unauthorized access, improper use or disclosure, unauthorized modification and unlawful destruction or accidental loss. When You submit Your information on the Alaric Platform, Your information is protected through our security systems.

5.2. Your information is contained within secured networks and is only accessible by a limited number of authorized persons who have access rights to such systems or otherwise require such information for the purposes provided in this Privacy Policy. These authorized persons are also under an obligation to keep such information confidential. In addition, all sensitive/credit information You supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a User places an order enters, submits, or accesses their information to maintain the safety of Your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.

5.3. Although we make best possible efforts to transmit and store all the information provided by You in a secure operating environment that is not open to public, You understand and acknowledge that there is no such thing as complete security and we do not guarantee that there will be no unintended disclosures of any information and potential security breaches. You agree not to hold us responsible for any breach of security or for any action of any third parties that receive Your Personal Information or events that are beyond our reasonable control including, acts of government, computer hacking, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption, etc.

5.4. Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make Your visit to our website as safe as possible. We use regular Malware Scanning.

6. COOKIES POLICY

6.1. Cookies are small files that a site or its service provider transfers to Your computer's hard drive through Your Web browser (if You allow) that enables the website's or service provider's systems to recognize Your browser and capture and remember certain information including Your preferences based on previous or current website activity, which enables us to provide You with improved services. We also use cookies to help us compile aggregate data about website traffic and website interaction so that we can offer better site experiences and tools in the future.

6.2. Due to the communications standards on the Internet, when You visit, access or browse the Alaric Platform, we automatically receive the uniform resource locator of the website from which such You visit, access or browse the Alaric Platform, details of the website You visit on leaving the Alaric Platform, the internet protocol (“IP”) address of each User’s computer operating system, type of web browser the User is using, email patterns, and the name of the User’s internet service provider. This information is used solely to analyse overall User trends and to help us improve our services. Please note that the link between the User’s IP address and the User’s Personally Identifiable Information is not shared with third parties without such User’s permission or except when required by law or to provide or facilitate the User with the services. Notwithstanding the above, the User acknowledges that we reserve the right to share some of the aggregate findings, including the personal information provided by the Users in an unidentifiable, aggregate form, and not the specific data with advertisers, sponsors, investors, strategic partners, and others in order to help grow the business. The amount of information sent to us depends on the settings of the web browser used by the User to access the Alaric Platform. The User may refer to the browser used, if the User wishes to learn what information is provided to us.

6.3. The Alaric Platform uses temporary cookies to store certain data. We do not store Personal Information in the cookies. Information collected by us, by any means whatsoever, that does not personally identify the User as an individual (such as patterns of utilization described above) is exclusively owned by us and may be used by us and third-party service providers for technical administration of the Alaric Platform, User administration, research, development, and other purposes.

6.4. If You turn cookies off, some of the features that make Your website experience more efficient may not function properly.

6.5. We may allow other companies or entities to serve advertisements to You. These companies or entities include third party advertisement servers, advertisement agencies, advertisement technology vendors and research firms. We may target some advertisements to You that fit a certain general profile. We do not use Personal Information to target advertisements to You.

6.6. You agree and understand that we do not exercise control over third party websites displayed as search results or links on the Alaric Platform. These other sites may place their own cookies or other files on the Users’ computer, collect data or solicit personal information from the Users, on which we have no control and shall not be held responsible or liable. We do not make any representations concerning the privacy practices or policies of such third parties or terms of use of such websites, nor do we guarantee the accuracy, integrity, or quality of the information, data, text, software, sound, photographs, graphics, videos, messages, or other materials available on such websites. The inclusion or exclusion does not imply any endorsement by us of such websites, the websites’ provider, or the information on the website.

6.7. We may keep records of telephone calls received from and made to User for the purpose of administration of services, research and development, training, business intelligence, business development, or for User administration. We may share such telephone records with third parties when required by law or when required to provide or facilitate the User with the services.

7. THIRD-PARTY LINKS

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party websites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

8. OPT-OUT POLICY

8.1. The third-party service providers with whom we may share information provided by You are not permitted to market their own services or send promotional e-mails or engage in promotional communication with You. We provide You with the opportunity to opt-out of receiving non-essential, promotional, or marketing-related communication from itself or its partners.

8.2. If You wish to remove Your contact information from all our mailing lists and newsletters, You can click on the "unsubscribe" link or follow the instructions in each e-mail message. Alternatively, You can contact us at info@alaricdesign.com or call us at ‪+91 91 75286 500‬ ( 10:00 AM to 6:00 PM, 365 days). We reserve the right to limit membership based on availability of contact information. All Users will be notified by email prior to any actions taken.

9.   HOW DOES OUR SITE HANDLE DO NOT TRACK SIGNALS?

We honour Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

10.   DOES OUR SITE ALLOW THIRD-PARTY BEHAVIOURAL TRACKING?

It is also important to note that we allow third-party behavioural tracking.

11. RETENTION OF INFORMATION

We will retain Your information and any data for the period necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted under the applicable law.

12. MODIFICATION

We reserve the right to amend this Privacy Policy at any time. The Privacy Policy, as and when modified, shall be updated on the Alaric Platform. We encourage You to review this Privacy Policy whenever You visit Alaric Platform to understand how Your Personal Information is used.

13. GRIEVANCE REDRESSAL 1

If there are any questions regarding this privacy policy, You may contact us using the information below:
NAME: Bhupendra Seju
ADDRESS: Row house no- 3, Lane no. 2, Veerbhadra Nagar, Baner, Pune, Maharashtra 411045
EMAIL: bhupendra@alaricdesign.com

14. GOVERNING LAW

The terms of this Privacy Policy shall be governed and construed in accordance with the laws of India. Any dispute regarding or arising out of this Privacy Policy shall be subject to the exclusive jurisdiction of the courts in India.

15. SEVERABILITY

Whenever possible, each section of this Privacy Policy shall be interpreted in a manner so as to be valid under applicable law. However, in the event any provision is held to be prohibited or invalid, such provision shall be ineffective only to the extent of such prohibition or invalidity, without invalidating the remainder of such provision or other remaining provisions of this Privacy Policy.